Refund Policy

A digital product

The Next Better Decision is a digital product. It is delivered electronically and becomes available for download immediately after your payment is confirmed. Because the file is delivered instantly and cannot be returned, purchases are generally final.

When we will review a refund

We want you to get what you paid for. Please contact us if:

• you were charged an incorrect amount;
• you were charged more than once for the same order;
• you cannot access or download the file because of a technical problem that we are unable to resolve for you;
• there is another genuine problem with your purchase or delivery.

In these situations we will look into it and, where appropriate, correct the charge or issue a refund.

When a refund is not usually given

We do not usually refund a purchase simply because you changed your mind, already downloaded and read the material, or expected different content. The sales page and the free Chapter 1 preview are provided so you can decide before buying.

How to request help

Email thenextbetterdecision@gmail.com within a reasonable time of your purchase. Please include the email address used at checkout, the date of purchase, and a short description of the problem. Most download issues can be fixed quickly by sending you a new secure link.

How refunds are processed

Approved refunds are returned through Stripe to the original payment method. Your bank or card issuer decides how long it takes for the funds to appear.

Your legal rights

Nothing in this policy removes or limits any rights you may have under applicable consumer law. If the law in your location gives you a stronger right to a refund, that law applies.

Related terms

This policy forms part of our Terms & Conditions.